Monthly Archives :

July 2023

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  • Growth Partners
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24 hour call handlers enjoy boost to their benefits

24 hour call handlers enjoy boost to their benefits 1152 1152 Growth Partners

Based in Cornwall, telephone answering service Phoneta has been handling calls for over 27 years.

The dedicated team partnered with Growth Partners in 2021 and has been benefiting from being a SMART employer since.

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The Growth Partners’ SMART employment model gives companies an all-in-one solution for pay, pension and employee benefits – which frees managers up to focus on their people and culture and ultimately business growth.

Anthony Caddy managing director at Phoneta said:

“We love the peace of mind that Growth Partners provide. They handle everything to do with payroll and pensions – and take on all compliance and full liability. This frees us up to concentrate on business growth, for us and our customers.

Our employees love the discounts. Everyone uses the app to save money at supermarkets, on their holidays, when online shopping… everything!”

Growth Partners offer peace of mind 

Our payroll bureau guarantees people are paid accurately and on time and help field all pay-related queries to take the burden away from in-house teams. And our pension team, led by a qualified pension consultant, manage all pension auto-enrolment. Not only do they maintain records, but they also work with businesses to help improve their employees’ financial wellbeing by offering workshops and support information.

Our CEO of employee services, Scott Read added:

“We pride ourselves on delivering a personal service – we build great relationships with all our clients and our experts become a seamless extension to their business. It’s a partnership.”

Anthony added:

“The service is fantastic, we are so pleased to be working with Growth Partners – the cost-savings are a no-brainer and the benefits our employees get, really help boost morale.”

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Do you need more time and money to focus on business growth?

We provide employers across all sectors with a cost-effective end-to-end service for payroll, pensions and employee engagement services. If your workforce could benefit from their pay, pension and employee benefits all in one place, book your no-obligation demo of My SMART-e here.

Did you know? We provide all our clients with an employee engagement support payment, a dedicated employee engagement manager and ongoing employee engagement consultation. Contact us today to find out more about how we can help you to reduce costs, attract and retain employees, increase productivity and ensure compliance.

Menopausal women are now the fastest-growing demographic in the workplace.
  • Scott Read
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Menopausal women are now the fastest-growing demographic in the workplace

Menopausal women are now the fastest-growing demographic in the workplace 1920 1280 Scott Read

Effective employee wellbeing is an essential component of a thriving business. So when it comes to choosing between the vast range of services available, it can make business sense to opt for services with the potential to make the biggest impact on as many employees as possible. However menopausal women are the fastest-growing demographic in the workforce, yet only 18% of businesses offer menopause support services. 

A survey by the Chartered Institute of Personnel and Development revealed 47% of women who need to take a day off work due to menopause symptoms don’t tell their employer the real reason for their absence. And 45% of women report that menopausal symptoms have had a negative impact on their work. This calls for an urgent need for more support for both those employees experiencing menopause but also for managers and co-workers too. 

When we consider that menopausal women are at significantly higher risk of leaving their job due to the impact symptoms may have on their work, the argument for menopausal support services in the workplace becomes even more pressing. The average cost to replace an employee is currently 3.5% of their annual salary – a significant financial impact on the bottom line. This cost of course is made up of recruitment charges but also the often-overlooked financial impact of other employees picking up the slack leading to burnout and further increased absence rates. The first 6 to 12 months of employment are the costliest depending on the role – new employees are unable to perform tasks at the required level until they’re fully up to speed, they need training and significant time investment from colleagues and managers to get them there. In most cases (not just those relating to menopausal workers) productivity drops from the moment an employee decides they want to leave 

All this is not to say that despite the lack of specific menopause support services in the workplace, employers are already providing more support services tailored to their workforce. A study by CBI Economics suggests 70% of businesses that can, now give employees more flexibility to work in a way that supports health and wellbeing since the pandemic. 

Things employers might want to consider offering employees affected by menopause:

  • Flexible working to support varied working patterns 
  • Confidential professional counselling services 
  • Option to take more regular breaks
  • Training for managers to better understand the menopause 
  • Providing a supportive work environment that prioritises employee wellbeing
  • Signposting to reputable local and national support services
  • Talking openly and normalising life challenges – removing the stigma and taboo around health-related issues  

Of course, services designed to support employees’ physical and emotional wellbeing are all designed to help decrease absence rates, improve productivity, and ultimately achieve business growth. Once a business puts the services in place however, they must ensure they provide the right environment where employees use them for the impact to be truly realised. Employee engagement is a culture; it’s all about unlocking discretionary effort. It takes time but investing time and money in employee wellbeing appropriate to the workforce is a crucial step.

Scott Read, CEO of Employee Services at Growth Partners

Scott Read Growth Partners discusses the link between employee engagement and retention

Scott Read is a results-driven business leader with a proven track record in helping employers strategise key business growth through employee engagement.

About Growth Partners

We’re a payroll provider and so much more. We’re on a mission to make employers’ and employees’ lives easier, happier, and healthier. We do this through our end-to-end service for payroll, pensions, and employee engagement. Our new support package gives businesses support payments to invest in their business, a dedicated employee engagement manager and ongoing employee engagement consultation.

New menopause support service
  • Growth Partners
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New service launched to support the fastest growing demographic in the workplace

New service launched to support the fastest growing demographic in the workplace 1920 1080 Growth Partners

A new service has been launched to support the fastest growing demographic in the workplace, menopausal women – who are at significantly higher risk of leaving their job due to the impact symptoms may have on their work.

Survey results from a study by the Chartered Institute of Personnel and Development show 45% of women over the age of 45 feel menopausal symptoms have a negative impact on their work and 47% of women who need to take a day off work due to menopause symptoms don’t tell their employer the real reason for their absence.

In response to the issues and impact on the emotional wellbeing of employees, Growth Partners has launched a new menopause support service for its clients through the My SMART-e app.

Scott Read, CEO of employee services said:

“It’s our mission to make employers’ and employees’ lives happier, healthier, and easier and providing relevant wellbeing services is a big part of this.

“We’re proud to launch yet another resource to help employers support their employees’ physical and emotional wellbeing – which we know are crucial for decreasing absence rates, improving productivity, and ultimately achieving business growth.”

Scott added:

“It’s so important for employers to feel equipped to provide the support workers need to be happy and healthy at work. The menopause can also have an impact on family members and colleagues – so support services for them is key too.”

Growth Partners’ new menopause service is being added to the My SMART-e app from 17 July 2023 to give all registered users confidential, simple access to menopause support services – for themselves, a colleague, friend or loved one.

The new menopause support package includes:

  • Information and advice for those who are directly impacted by menopause including confidential 24/7 access to counselling and GP services.
  • Advice for managers to help create a supportive, flexible, and comfortable work environment including webinars and a free accredited training course.
  • Support for family, friends, and co-workers with signposting to recommended local and national services and support groups.

Menopause support services

How to access the new service

If you are a current Growth Partners client, your employees can access the menopause support services on their My SMART-e app. If you have any questions regarding the service, please contact your engagement manager. You can email Daniel.duggan@growthpartnersplc.co.uk or call 0116 340 3116

 Interested in benefiting from our services?

You can arrange a demo of the My SMART-e app and the new services, here or contact our growth experts

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