Employee engagement starts with payroll

Why employee engagement starts with the payroll team

Why employee engagement starts with the payroll team 1280 720 Scott Read

National Payroll Week falls 4th – 8th September this year and it’s an occasion designed to mark the hard work payroll professionals do to keep Britain paid. And they really do.

In a year that started with CPIH inflation rates of 26.7% caused by housing fuel costs, payroll is becoming the most important department in every business and the payroll team is potentially carrying the weight of success on its shoulders.

35% of UK employees would find another job if they were paid incorrectly even once and 51% would lose trust in their employer and resent them. Based on this, you could be seeing more than a third of your staff walking out the door if the payroll department mess up just once – this is huge. Overlooking payroll processors as a business-critical role opens companies up to risks that aren’t just limited to financial in nature.

The first risk to consider is morale.

If an employee is paid incorrectly, they lose trust and confidence in the management and they might be vocal about it too. You can imagine it “we’re not priority” “we’re an afterthought” “I bet the boss still got paid”.  Of course, the thoughts will depend on how big an error is, how frequent errors are and who is on the receiving end, but they can quickly create a culture where people question the management’s integrity – if they don’t care enough to get my pay right, they certainly don’t care about what’s going on at home. Low morale can lead to a reputational issue internally but with the growth of review sites such as Glassdoor, internal reputational issues can quickly become external issues not only impacting retention but talent acquisition too.

Do it once you might be ok, do it more than once you’re in trouble.

At this point any change (good or bad) can raise suspicion. If you pay people a day early but don’t communicate why, they’ll think you don’t know what you’re doing. Pay people a day late, they’ll think there’s a cashflow issue. A lack of trust here will make employees question their faith in the leadership team to make decisions in other areas of the business and ultimately their confidence in the business and its products or services. And no matter what the cause is, people won’t 100% believe your reasons.

I believe people leave jobs for more money.

Yes, more and more people are considering culture and employee benefits over salary but ultimately in a time where less and less people have savings for a rainy day because it’s been raining for two years, pay matters and is usually the deciding factor. So, a reputation for paying people late or incorrectly isn’t a look you need to be going for.

Employee benefits are not contractual in nature and can be removed from an employee’s contract without consultation. Being paid correctly on a certain date is. In essence, if you mess up payroll, you mess with people’s contracts of employment. Employee benefits don’t mean anything if you have a bad culture anyway. So, for those companies that attract people based on a great rate of pay if you don’t deliver it on-time and correctly – you better have an out of this world company culture to make them stay. Of course, chances are you won’t if you have payroll issues.

Payroll is complicated.

The importance of paying people correctly isn’t new – but when you consider that a third of UK workers are now living payday to payday the potential impact of payroll errors and mistakes has higher stakes.  But payroll is complicated. You only have to look back to last year when bosses of high street giant Next apologised to staff for underpaying some of them by up to £200 a month due to a payroll error and just a few months ago WH Smith, Marks & Spencer and Argos were among a list of companies facing financial penalties for payroll breaches.  If the big boys can make mistakes, it’s a stark reminder to check in with your payroll team or provider to assess the potential risk to your business. If new legislation is announced, how is it handled? Do they have the reliable updated software to comply automatically with significant changes?

Ultimately if you want an engaged workforce, check in with your payroll team or provider first. If you want to invest in employee benefits to improve company culture, check in with your payroll team or provider beforehand. If you genuinely care about your employees and believe they are the key to business success, you guessed it check in with your payroll team or provider.

Happy national payroll week!


Scott Read, CEO of Employee Services at Growth Partners

Scott Read Growth Partners discusses the link between employee engagement and retention

Scott Read is a results-driven business leader with a proven track record in helping employers strategise key business growth through employee engagement. To find out more about the link between pay, pensions and employee benefits chat to us or book a demo with one of our experts.

How payroll outsourcing works in 2023

An introduction to payroll outsourcing – how payroll outsourcing works in 2023

An introduction to payroll outsourcing – how payroll outsourcing works in 2023 1280 720 Growth Partners

The UK payroll system plays a crucial role in the smooth running of a business – ensuring employees are paid accurately and on time while complying with legal and regulatory requirements.

35% of UK employees would find another job if they were paid incorrectly even once, and 51% would lose trust in their employer and resent them (Sage, 2023). Statistics like this show the pressure on payroll managers for data accuracy and on-time processing.

As a business grows and evolves, the demands on its payroll department increase and often present a need to assess the advantages and opportunities available within the payroll landscape.

The growth of a business means that its’ leaders have an important decision to make. Do they invest in additional key staff such as payroll clerks, finance managers, and HR support, or do they outsource?

Additions to headcount are expensive, but the perception is they help maintain a level of control within the business, which isn’t strictly true. Enabling key outsourced partnerships at an early stage of business growth can be pivotal to ensuring the chosen partners grow with them.

Business owners are always thinking about growth, productivity, and profitability. The notion that maintaining control over these services gives greater certainty can be problematic and is often contradictory to reality.

In this comprehensive guide to outsourced payroll, we explore:

  • the range of payroll outsourcing options
  • potential benefits for your business, and
  • what things to look out for.

We’ll also share insights into maximising its potential by leveraging specialised outsourced payroll providers.

What are the options for payroll outsourcing? 

It’s important to note the scope of services provided by payroll service providers can vary depending on three main things; the type of provider you choose, the specific provider and the package or plan you opt for. It’s advisable to understand what each type of provider offers before selecting one that aligns with your business requirements.

The four types of payroll providers are:

  1. Accountant
  2. Payroll bureau/specialist payroll provider
  3. Professional Employer Organisation (PEO)
  4. Umbrella

Four types of payroll provider

1. Outsourcing payroll to an accountant

The key is to find an accountant that specialises in payroll. They can ensure your payroll is accurate and compliant with all applicable laws and regulations. You are ultimately responsible for any inaccuracies, but they can advise on any change in legislation and deadlines.
When considering outsourcing payroll to an accountancy firm, it’s crucial to assess their proficiency in payroll processing since not all accountants specialise in this field. It’s also essential to review their client track record, and how familiar they are with industry regulations. You need to ensure they cater to the specific needs and scale of your business. Consider the costs involved, the level of service, and the support they can offer.

2. Outsourcing payroll to a payroll bureau/specialist payroll provider

Payroll bureaus specialise in payroll services. They have extensive expertise in payroll processing, tax calculations, compliance, and other payroll-related tasks. By outsourcing payroll to them, businesses benefit from their specialised knowledge, accuracy, efficiency, and time savings. Payroll bureaus may offer services tailored to specific business needs, handle complex payroll processes, and help ensure compliance with regulations. They can often provide advanced payroll software and systems. They offer scalability and data security and allow businesses to focus on their core operations knowing payroll management is handled by experienced professionals.
When considering outsourcing to a specialised payroll bureau, verify the bureau’s reputation, experience, and service offerings to ensure they align with your payroll needs. Confirm their ability to customise services to your unique requirements and enquire about data protection measures. You can compare pricing structures and take into consideration the level of customer support you may need versus what they offer.


3. Outsourcing payroll to an umbrella company

When outsourcing payroll to an umbrella company, contractors or freelancers become employees of the umbrella company. The umbrella company then handles administrative and payroll-related tasks. Contractors submit timesheets, and the umbrella company calculates payments, deducts taxes, and ensures compliance with regulations.
Using an umbrella company can be convenient for contractors who want to focus on their work and prefer to have the administrative responsibilities taken care of by a third party. Using an umbrella company means contractors will become employees for payroll purposes. They may have slightly reduced flexibility and control compared to operating as a self-employed individual. Businesses using contractors, no longer need to worry about IR35 with an umbrella company.
When considering outsourcing payroll to an umbrella company, you should assess the fees and services, and understand any impact of being employed by an umbrella company. Contractors should also consider consulting with professional advisors to ensure the umbrella company services align with their specific needs and circumstances, e.g. IR35.


4. Outsourcing payroll to a Professional Employer Organisation (PEO)

PEOs take on various HR and payroll responsibilities on behalf of a business. One of the key functions handled by a PEO is payroll processing.
With a PEO, they become the employer of record for your employees, while you retain control over their day-to-day work and operations. This includes the PEO taking on responsibility for compliance with all HMRC and Pension Regulator requirements, taking the liability away from you. If you use contractors, you won’t need to worry about IR35 with a PEO. PEOs take on payroll tasks such as calculating wages, deductions, and taxes and ensuring accurate and on-time payment of wages. PEOs also manage tax and compliance matters. This expertise and focus on compliance can provide peace of mind and help mitigate potential compliance risks associated with payroll management.
PEOs also provide businesses with HR services to help them grow. The aim is for the business to be able to focus on growth and rely on the expertise and resources of the PEO to handle all the complexities of payroll, pensions, and HR administration.
When looking at outsourcing to a PEO, factors to consider are reputation, financial stability, compliance track record, experience, level of customer support, data security measures, and understanding of your specific business needs. You should also assess the range of HR services they provide for both employers and employees as part of the package.

I435 off-payroll working rules

What are the benefits of outsourcing payroll over keeping it in-house? 

Enhanced data security and confidentiality
Managing payroll data comes with data security responsibilities, such as maintaining up-to-date security measures, regular backups, and staying informed about evolving data privacy regulations. It can require dedicated resources and expertise, depending on the size and complexity of your payroll operation.

Outsourcing to a provider with robust data security measures to protect sensitive employee information will relieve you of this burden. They use secure systems for data storage, transmission, and backup, ensuring confidentiality and compliance with data protection regulations.

Utilise personnel effectively
Outsourcing payroll not only frees up staff members who were previously responsible for payroll tasks but contributes to increased overall productivity and efficiency within the organisation. Where you have capable and flexible staff, you can reutilise them in the business towards core business activities, strategic initiatives, or projects that contribute to company growth. Staff members are empowered to use their skills and expertise, leading to improved performance.

In many cases, businesses do not have a dedicated payroll team, and payroll becomes an additional task for someone to handle. This task is time-consuming and can detract from other important responsibilities. By outsourcing payroll, businesses alleviate this burden. It also enables employees to engage in tasks they enjoy, or ‘signed up for’ ultimately enhancing job satisfaction.

Expertise and knowledge: staying up to date with complex legislation
In most cases, it becomes the outsourced providers’ responsibility to stay updated with changing tax laws, labour regulations, and reporting requirements. They ensure your business stays compliant with these laws, reducing the risk of penalties or legal issues. PEOs and umbrellas take on all liabilities, so any compliance issues sit with them rather than you for complete peace of mind. When outsourcing to a payroll bureau or accountancy firm, check the service level agreement to understand their approach to liabilities.

Scalability and flexibility: adapting to business growth and seasonal fluctuations
Outsourcing payroll offers scalability to accommodate your business growth. It can be great if you have seasonal fluctuations in employee numbers. Whether you need to onboard new employees quickly or downsize your workforce, payroll providers can adapt to your changing needs. This flexibility helps maintain a smooth workflow without the need for significant adjustments to your processes or your headcount. Some providers may charge for this service, so this is something to check as part of your decision-making process.

Streamlined processes and efficient workflow management
By leveraging the expertise, automation, and technology offered by outsourced payroll providers, outsourcing payroll can streamline processes and create efficient workflow management. Benefits include simplifying payroll administration, automating tasks, minimising errors, providing accurate reporting, integrating with timekeeping systems and offering employee self-serve portals. This ultimately leads to increased efficiency.

Technology and automation: unlocking innovative solutions
Many outsourced payroll providers offer online portals or software that allow employees to access their payroll information, e.g. pay slips and P11Ds. This self-service feature reduces administrative work for businesses and empowers employees to manage their payroll-related information. It’s also helpful for employees to have this information in one place should they ever need it for proof of earnings, for example. You may also benefit from outsourcing payroll if handling employee queries around pay, and pensions is a concern for you.


Key Considerations for Choosing a Payroll Provider 

We’ve discussed the range of options available when it comes to outsourcing payroll and we’ve highlighted some of the key benefits. If you’re considering outsourcing your payroll, here are four key things to consider before making the transition:

Compliance and data security
As discussed, payroll involves handling sensitive employee information, so data security is paramount. Enquire about the payroll provider’s data security measures, such as encryption, access controls, backups, and compliance with data protection regulations like GDPR. Understand their protocols for data handling, confidentiality, and disaster recovery.

Service level agreements (SLAs) and support
An SLA outlines the level of service and performance commitments between you and the payroll provider. It defines key metrics, such as payroll processing accuracy, response times for enquiries, and issue resolution timelines. Carefully review the SLA to ensure that it aligns with your performance expectations and that the provider is accountable for meeting agreed-upon service levels.

Payroll issues can arise at any time, so it’s essential to understand the support availability offered by the provider. Determine their support hours and channels. Ideally, the provider should offer prompt and reliable support during your business hours to address any payroll-related concerns or questions that may arise. Evaluate their process for resolving issues, their escalation procedures, and the expertise of their support team. Consider how they handle employee queries, the availability of support channels, and the quality of their customer service in addressing employee concerns. Look for providers with multiple communication channels such as live chat and UK-based call centres. Self-service options for employers and employees can also enhance query handling.

Pricing models and cost-effectiveness
Evaluate the different pricing models offered by payroll providers, such as flat monthly fees or per-employee charges, and choose the one that aligns with your budget and business needs. Ensure the pricing structure is transparent, without any hidden costs or unexpected fees. Additionally, compare the cost of outsourcing payroll with the expenses associated with keeping it in-house, such as salaries, payroll software, employee training, tax regulation updates, and the time and effort required for payroll processing.

Assess the overall cost-effectiveness of outsourcing payroll by weighing the financial investment against the benefits gained, such as reduced administrative burden, improved accuracy, compliance expertise, and access to advanced payroll technology. Ultimately, selecting a payroll provider that offers a fair and transparent pricing model, while delivering cost-effective solutions, can contribute to the long-term success of your business.

The transition – implementation and change management
Understand the provider’s implementation process, data migration requirements, and security measures. Assess the training and support provided to ensure a smooth transition and thorough onboarding process.


Before deciding whether to keep a payroll function in-house or outsource it, it’s important to consider your business goal. A business priority is usually growth, so ask yourself do you have the dedicated staff resource for payroll management, and can they scale up rapidly. Is the person managing your payroll already wearing multiple hats? If so, this may spell disaster as soon as a mistake occurs or legislation changes. Are you confident in your process for handling pay queries to avoid an impact on staff retention? Do you have a training policy in place to ensure the payroll team is ahead of all payroll legislation?

Whether managing payroll in-house or outsourcing to specialised providers, organisations can streamline processes, reduce risks, and optimise their resources. By understanding the intricacies of the UK payroll system, evaluating the benefits of different approaches, and implementing best practices, businesses can ensure that their payroll department becomes a strategic asset, contributing to employee satisfaction, regulatory compliance, and overall business success.

Growth Partners’ payroll service

Growth Partners is a payroll provider and so much more. We own a payroll bureau so we have the expertise and scale required for outsourced payroll. We also provide the PEO model combining our expertise in payroll processing, pension auto-enrolment and employee engagement. Growth Partners is a great option if you are looking for a solution that takes on all liabilities with HMRC and The Pensions Regulator.

Our portal-based e-payslips mitigate the risk of data being intercepted with accredited data encryption. We use Amazon Web Services to host our sites, ensuring minimum downtime with extremely high levels of security.

We also provide:

  • A range of employee benefits including Employee Assistance Programme (EAP), private GP, pension guidance, and employee discounts.
  • A range of employer services, including free unlimited employment law support for the business, occupational health services and reduced rates with recruitment providers.
  • A dedicated employee engagement manager to help you and your employees most out of the services available.
  • Ongoing employee engagement consultation from our employee engagement experts so you have everything you need to not only ensure your employees are paid accurately and on time but are happy and healthy at work.

We provide all this at a flat rate of £2 per employee per week. And our new support payments offset this even further. Use our payroll cost-saving calculator to see how much you can save, or even earn by outsourcing your payroll to Growth Partners or book a demo here.

Pension auto-enrolment compliance

Ensuring pension auto-enrolment compliance: staying ahead of the curve

Ensuring pension auto-enrolment compliance: staying ahead of the curve 1280 720 Amrik Birdi

As a responsible employer in the UK, it’s crucial to comply with the pension auto-enrolment regulations. Whether you are a start-up or a well-established firm, staying up-to-date with the compliance legislation can be quite challenging, but failing to comply with the legal requirements can result in hefty fines and have damaging reputational consequences.

What is pension auto-enrolment compliance?

Pension auto-enrolment compliance is a legal requirement for employers in the UK to automatically enrol ‘eligible’ employees into a workplace pension scheme. The system was introduced in 2012 to address the growing problem of pension provision and encourage more workers to save for their retirement.

Under the scheme, employers are required to automatically enrol ‘eligible’ employees into a pension scheme, make a minimum contribution, and provide employees with information about the scheme and their rights. Employees do have the opportunity to opt out of the pension scheme if they wish.

The scheme aims to ensure that employees have the opportunity to save for their retirement in a workplace pension scheme, which can contribute to their financial security in later life.


Who needs to comply with pension auto-enrolment?

Employers of all sizes in the UK must comply with auto-enrolment regulations. This includes businesses, charities, and not-for-profit organisations. Additionally, even if you employ just one person, you are still required to comply.

Not all employees are classed as ‘eligible’ for auto-enrolment. To be automatically enrolled, an employee must meet the following criteria:

  • Be at least 22 years old but below the state pension age,
  • Work in the UK,
  • Earn a minimum of £10,000 per year.

Employers must provide a workplace pension scheme for eligible employees and make contributions to their pension. However, employees have the option to opt out of the pension scheme if they wish.


List of key duties employers must fulfil for pension auto-enrolment compliance

Employers have a legal obligation to enrol eligible employees into a pension scheme and make contributions on their behalf. Non-compliant businesses may receive harsh penalties, so it’s essential to ensure compliance with pension auto-enrolment regulations.

1. Assess your workforce

Assess your workforce and determine which employees are eligible for auto-enrolment. Remember to monitor any new employees who become eligible for auto-enrolment as per the legislation.

2. Choose a pension scheme

Select a pension scheme that meets the minimum requirements for auto-enrolment. Evaluate the different options available in the market and choose one that’s suitable for your business and employees.

3. Communicate with your employees

Inform your employees about auto-enrolment, including who is eligible, how it works, and the benefits of being enrolled.

4. Set up payroll processes

  • Make sure your payroll process includes auto-enrolment.
  • Ensure that eligible employees are enrolled and contributions are made on their behalf.

5. Keep records

  • Maintain records to demonstrate that you’re complying with auto-enrolment legislation.
  • Keep records of contributions, opt-ins, opt-outs, and all communications with your employees.
  • Submit your Declaration of Compliance to The Pensions Regulator.
  • Carry out your ‘re-enrolment duties’ every three years. 

By following this checklist, you can ensure that your business meets pension auto-enrolment regulations.  

Each of these duties is critical for ensuring that your business fully complies with pension auto-enrolment regulations. Failure to fulfil any of these duties can result in costly consequences, such as:

  • Fines from The Pensions Regulator can range from £50 per day to £10,000 per day depending on the size of your business and the level of non-compliance.
  • Lawsuits from employees who were not enrolled in a qualifying pension scheme could result in significant payouts for your business.
  • Damage to your business’ reputation, as failure to comply with pension auto-enrolment may be viewed as a breach of trust with your employees.

Common auto-enrolment problems faced by employers:

Employers often face several common problems when implementing the scheme, including.

  • Difficulty in selecting a qualifying pension scheme.
  • Ensuring all eligible staff are enrolled in the scheme.
  • Calculating and processing contributions accurately and on time.
  • Managing opt-outs and opt-ins properly.
  • Keeping accurate records for reporting and compliance purposes.

If as an employer you fail to address these issues, you may face penalties for non-compliance.


Why pension auto-enrolment compliance should be a priority for your business in the UK

Pension auto-enrolment compliance is a legal obligation that applies to all businesses operating in the UK. Failure to comply with the regulations could lead to financial penalties and reputational damage for your business. Therefore, businesses must take pension auto-enrolment compliance seriously and ensure they fulfil their duties as employers. This will not only ensure compliance with the law but also provide employees with a valuable benefit for their future.


How we can help keep you compliant:

As you can see, ensuring auto-enrolment compliance is not a one-off task and does require allocating suitable and competent resources to ensure compliance with employer duties. 

All our clients benefit from our fully comprehensive and compliant pension solution. This includes:

  • Auto-enrolment processing and administration – you never have to worry about managing your employees’ pensions again.
  • We take on full responsibility for ensuring compliance with your auto-enrolment employer duties.
  • Your employees can speak to our in-house friendly experts to get one-to-one support and guidance on their workplace pensions. 
  • Online trackable pension pot for full visibility of the pension scheme. 

We will help you stay on top of your auto-enrolment employer duties and compliance, as well as help your employees engage with their pensions. Book a demo of our services or contact us to find out more.

Amrik Birdi, Pension Consultant and Head of Operations at Growth Partners

blankAmrik has a wealth of knowledge in pensions having joined Growth Partners from KPMG where he was responsible for advising companies and trustees on independent DC provider procurement exercises, DC investment strategy review, DC pensions strategy review, automatic enrolment compliance, and meeting ongoing governance requirements. Amrik spent three years before this as a Pensions Guidance Specialist at Pensions Wise helping members understand their pension and retirement options, empowering them to take control of their retirement journey. With a Diploma in Regulated Financial Planning and Certificate in DC Governance, combined with a Degree in Economics, Amrik is a fully qualified pensions consultant and able to offer strategic support to our clients on their options for workplace pension schemes and auto-enrolment.


Are you overpaying to outsource your payroll?

Are you overpaying to outsource your payroll? 1920 1221 Growth Partners

We’ve developed a new online payroll cost-saving calculator to help businesses understand if they are overpaying for their payroll.

If you’re overpaying to outsource your payroll, you’d like to know, right? So, our payroll experts have created an easy-to-use online calculator to help businesses ensure they’re getting value for money.

How much do businesses pay to outsource their payroll?

When it comes to outsourced payroll, many payroll providers have bespoke pricing – with several factors affecting the price such as:

  • Number of employees
  • Pension auto-enrolment processing
  • Frequency of payroll
  • Additional integrated services

The payroll fee varies between providers and can often decrease the more employees you have. So, if you have 300 employees, for example, some payroll providers could charge you £6 per employee per month, but if you have 30 employees, they may charge you £10 per employee per month.


It’s important to also consider any added extra costs for administering pension auto-enrolment or processing ad-hoc payments such as maternity pay or sick pay, for example. Also, be sure to check the terms and conditions regarding processing furlough payments or similar which had a huge impact on payroll providers in 2020.


Who’s liable for compliance with HMRC when you outsource payroll?

When outsourcing to a traditional payroll provider, you will find they will process your payroll for you, but your business will still be 100% liable for their work and compliance with HMRC. So, any errors leading to fines will still be billed to you.

This, however, isn’t the case with all payroll providers, so be sure to ask. At Growth Partners, we take on full responsibility for compliance with HMRC requirements, so all our clients outsource both processing and the liabilities to us.


What happens to pension auto-enrolment employer duties when you outsource payroll?

Most, if not all, payroll software has a pension auto-enrolment module to help payroll providers carry out the auto-enrolment assessment. However, like payroll, compliance with your pension auto-enrolment employer duties sit squarely with the employer even when the payroll provider you have outsourced your payroll to agrees to administer the duties on your behalf.

With Growth Partners, you won’t need to worry about compliance with your auto-enrolment employer duties again – our dedicated pensions team will take full ownership and responsibility for compliance with your auto-enrolment duties.


My finance team process payroll, why would I outsource my payroll?

Outsourcing payroll to a qualified and professional payroll service can reduce the costs and risks involved in payroll management. It also allows you to use your resource better – instead of processing payroll and keeping on top of complex payroll regulatory requirements and constant updates, your finance team is free to focus on business objectives and corporate goals.


How much do we charge for outsourced payroll services?

We charge a flat rate of £2 per employee, per week. This doesn’t change regardless of how many employees you have, or your payroll frequency. We also don’t want to bill our customers every time they ask for help, so one fee covers everything.

One fee covers everything

We provide an end-to-end service for payroll, pension and employee engagement services, so our flat-rate fee covers so much more than just outsourced payroll…


Payroll services

  • A guarantee that all your employees are paid accurately, on time
  • Full compliance with HMRC regulations
  • 24/7 online access to pay documents for your employees

Pension services 

  • All auto-enrolment administration – never worry about managing your employees’ pensions again
  • We take on full responsibility for ensuring compliance with your auto-enrolment duties
  • Our in-house pensions team handle all auto-enrolment communications and administration duties

Wellbeing services

  • Financial wellbeing services for your employees including support and guidance for your employees on their workplace pensions
  • Emotional wellbeing services including an Employee Assistance Programme (EAP) with access to professional, confidential counselling services in-person, online or by phone
  • Physical wellbeing for your employees including 24/7 access to a GP

Employee discounts

  • The latest range of benefits and discounts for your employees to help make their wages go further. 

Employment law service for employers

  • Unlimited phone and email advice from a dedicated HR law consultant
  • Support to draft bespoke items of correspondence
  • Review and preparation of contractual HR documentation
  • On-site assistance in a crisis
  • Tribunal preparation and representation

Employee engagement support

We give all our clients their own dedicated employee engagement manager to help

  • Employee engagement consultancy strategy for employer/employees
  • Ongoing support from a dedicated engagement specialist 
  • Employee engagement support payment designed to help you invest in your employee engagement activities

Get a quote

We know from research employees want easy access to their pay documents. Online access to pay slips, receiving pay earlier than payday, and an online chat to sort out pay issues are the most sought-after financial benefits.

77% of employees would use employee engagement services more if they were all in one place, like an app. With our all-in-one solution, your employees can access their pay, pension, and employee benefits all in one place.

See how much you can save, or even earn with our new cost-saving calculator – get a quote here


New app for SMEs

Manufacturing company saves 80% on payroll processing costs with My SMART-e

Manufacturing company saves 80% on payroll processing costs with My SMART-e 1200 630 Growth Partners

Type of business: Manufacturing company
Date onboarded: 1 March 2022 

The company had operated a lean business model, relying on outsourced providers for tasks such as payroll and pension processing, but the costs seem to be ever-increasing. They had always outsourced their payroll and pension processing to an accountancy firm to unload the burden from the head office finance team. But the costs seemed to be getting steeper and the additional charges for administering one-off tasks such as furlough payments during the pandemic, or creating P60s, led them to look at their options.

With cost in mind, they turned to Growth Partners, who were able to take on their payroll and pension processing and their compliance while reducing their costs by a huge 80%.

“Growth Partners’ service fees are so reasonable – and even better, they’re set. So, no matter how many staff we take on or the one-off bonus payments we make, the monthly fee is the same. When we totalled up how much we were being charged every month and compared it to Growth Partners’ fees, it was a no-brainer.” 

More than payroll and pensions…

What started as a cost-saving exercise for the medical manufacturer, led to greater things as Growth Partners were able to assist with their employee engagement services too. 

The all-in-one solution for payroll, pension and employee engagement services means their employees have access to their payslips and pension pot via an app as well as a range of discounts, online GP services, counselling support and much more. 

“The discounts have really boosted morale among the team – being able to give employees the opportunity to save on everyday things such as groceries and kids’ days out is effectively a tax-free pay rise, at a time when every bit helps.”

Now almost a year into their partnership with Growth Partners, the company and their employees have expressed their satisfaction with the switch. Their employees tell them how much easier it is to have 24/7 access to their pay documents via the app as opposed to email and the discounts have been a real hit.

Our CEO of Employee Services, Scott Read said: 

“Our cost-effective proposition is something we’re proud of – we don’t want to bill our customers every time they ask for help, one fee covers everything. And the employee engagement support payment we give companies can make a big difference to their bottom line. We’re adding new services all the time to ensure our all-in-one solution for payroll, pension and employee engagement can really help businesses to grow.”

Find out more about our cost-saving solution 

To find out more about our all-in-one solution for payroll, pension and employee engagement services you can arrange a demo here. Or contact us and we’ll be in touch. 

My SMART-E all-in-one solution

SMART Employment

How SMART Employment is Changing the Game for UK Businesses

How SMART Employment is Changing the Game for UK Businesses 1182 770 Growth Partners

Some companies have it so easy. Engaged employees, high retention rates, increased productivity and most importantly, increased profitability.

You may look at them enviously, wondering how exactly is it that they achieve this outstanding balance without breaking their bank accounts? But what if we told you it was one of the easiest solutions you could make in your business. By becoming a SMART employer, you yourself could become the company you aspire to be.

Having everything in one place, easily accessible and efficient for all those employed.

But what is this SMART employment model that is benefitting so many? And how can you become a part of it? What is it?

What is the SMART Employment model?

SMART Employment has been around for a while, you just haven’t noticed it. Unlike traditional HR outsourcing companies, SMART Employment takes an aggregated approach to business support, handling all HR and employee-focused functions such as PayrollBenefitsRecruitment and more.

Essentially it takes away all the laborious admin tasks that are related to the basic HR functions, combines it with some amazing employee benefit tools, to make a one-source function that employers can use to improve their overall company strategy. Employers will have more time, money and energy to focus on their employees, making sure they are getting the best out of them whilst ensuring a good work-life balance.

Why it works

Would you rather pay a bunch of separate costs for different services, that may or may not work together, or where one is more engaging than the other – and you still do admin work just to get them all organised for your employees to use? Or would you rather pay one cost, for one platform where all the services are already integrated and work in harmony?

The latter is why the SMART Employment model works so effectively. We aggregate all services so it’s one easy fee for multiple services.

It’s been found that employees who are more engaged are 27% more likely to demonstrate ‘excellent’ performance. This work ethic will then directly affect your profitability in a positive way.

So why wouldn’t you get involved in SMART Employment? It’s the obvious answer to many decision makers’ problems and will improve overall productivity and performance in the business in the long run.

Why our portal is the best

Being one of the leading providers of SMART Employment, we can confidently say that we have everything running on a tight ship and know what we’re talking about. We provide our clients with a single sign-on app where the employees can access everything wherever and whenever they want to.

On the app, you can get access to;

As well as this, employers will also be provided with HR Support including occupational health, legal advice and support on recruitment.

Like to know more about how SMART Employment can grow your business? Contact Growth Partners today on 0116 340 3116 or book a free consultation here. Additionally, you may have some questions regarding payroll… If this is you, our payroll specialists at Growth Partners have provided an FAQ post which answers 14 most asked questions when it comes to understanding payroll.