Top recognition for our Excellence in Customer Service

Top recognition for our Excellence in Customer Service

Top recognition for our Excellence in Customer Service 4032 1895 Growth Partners

East Midlands Chamber of Commerce has announced Growth Partners as a finalist for the Leicestershire Business award of Excellence in Customer Service.

The award recognises organisations with a focus on customer service and care and is designed for businesses that demonstrate excellence and a commitment to exceeding customer expectations.

Scott Read, CEO of Employee Services, said:

“We are delighted to be shortlisted for this award in recognition of our commitment to customer care. Our customer services team work hard to support all our clients – they’ve been busier than ever over the last year, extending their working hours to support our clients and their employees access our financial wellbeing and emotional wellbeing services throughout what’s been a tough year for everyone.”

The winner of the award for Excellence in Customer Service will be announced at a Gala Dinner in December alongside 13 other award winners, including Excellence in Innovation, Entrepreneur of the Year and the Collaboration Award.

Customer Services Manager, Byron Wing said:

“It’s a proud moment for the team – we’re really happy to be announced as finalists for this award to recognise the work we do for our clients,”

“In the past year, we responded to more than 40,000 enquiries, and 8,760 people used our technology to access our mental health services, so we know our work has a positive impact on peoples’ lives.”

Growth Partners is on a mission to make employers’ and employees’ lives easier, happier, and healthier so businesses can thrive. Customer services form a crucial part of this; supporting customers to access all our services, from assisting them in downloading their payslips to helping them access confidential 24/7 counselling support.

The Leicestershire Business Awards is organised by East Midlands Chamber of Commerce. More information about the awards, including a full list of finalists, is available on the Leicestershire Business Awards website